Privacy Policy

1. Introduction

Accawo ("we", "our", or "us") operates the Accawo rotating group savings (Osusu/Esusu) platform. We are committed to protecting the privacy and security of your personal data. This Privacy Policy details how we collect, store, share, use, and protect your information when you visit our website, register an account, make contributions, or otherwise use the Accawo services.

2. Information We Collect

To provide you with secure digital savings services, we collect information under three main categories:

• Personal Identifiers: Your full name, email address, and phone number, collected when you sign up using your email, authenticate via Google OAuth, or sign in via SMS OTP.
• Financial Information: Details regarding contributions, group savings deposits, payouts, wallet transactions, and ledger history. Payment card/bank information is securely collected and processed by our third-party payment partner, OPay, and is never stored on our local servers.
• Technical Data: Your IP address, browser type, device information, operating system version, and usage patterns logged during your navigation through the platform.

3. How We Use Your Data

We use the information we collect to operate, manage, and improve our services, including:

• Creating and managing your Accawo account and user profile.
• Processing payments, ledger logs, savings contributions, and payouts securely.
• Verifying identity through SMS OTP code verification to prevent fraud and spam.
• Providing customer support and responding to feedback or support tickets submitted via the platform.
• Sending system updates, transaction receipts, security alerts, and administrative communications.

4. Data Security and Third-Party Sharing

We implement strict technical and organizational security measures, including HTTPS encryption, secure database access keys, and secure server routing, to prevent unauthorized access to your information. We store your data securely in the cloud with our technology partners:

• Supabase: For account authentication (Google OAuth / email credentials) and structured transactional databases.
• OPay: For secure processing of deposit payments and withdrawal transfers.

We do not sell, rent, or trade your personal data to marketing companies or unrelated third parties.

5. Cookies and Analytical Tools

We use essential cookies and local storage tokens to preserve session states (such as keeping you logged into your dashboard, tracking dark-mode settings, and maintaining theme settings). You can configure your browser to reject cookies, though some features of the dashboard may not function correctly as a result.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to out-of-date or incorrect details, or request that we delete your account and personal information entirely from our databases. To initiate any of these requests, please contact our privacy compliance team via our Support Center.

7. Contact Us

If you have any questions or feedback regarding this Privacy Policy or our data handling practices, please contact us at:

Accawo Technologies Ltd.

Email: privacy@accawo.com

Support: Contact Support Form